Logistics and Transport - IMD Fulfilment | eCommerce Order Fulfilment UK

IMD Fulfilment is a leading eCommerce fulfilment service provider in the UK, specialising in warehousing, picking, packing and dispatching orders for online retailers. Established in 2004, IMD has grown to become a trusted partner for over 85 brands, with two distribution hubs across the nation.

With a remarkable track record of shipping over 1.5 million orders and maintaining a 99.98% pick and pack accuracy rate, IMD excels in providing bespoke fulfilment solutions for various industries, with particular expertise in cosmetics and fashion fulfilment.

What sets IMD apart is their proprietary Order Management System (OMS), developed in-house to address the specific challenges faced by third-party logistics providers. This cloud-based platform offers clients complete visibility of their supply chain operations, including real-time updates on stock levels, order status, customer queries and returns management – all accessible from anywhere in the world.

IMD seamlessly integrates with major eCommerce platforms including Shopify, TikTok Shop and WooCommerce, enabling brands to unify their omnichannel operations under one roof. They also create custom integrations for bespoke systems at no extra cost.

The company's approach to fulfilment is people-centric, focusing on transparency with no hidden fees or complex contracts. Their services include same-day dispatch for orders placed before 3pm, barcoded picking processes for accuracy, bespoke packing methods, and efficient returns management.

IMD Fulfilment empowers brands to scale without operational constraints, eliminating the need to hire additional staff or expand facilities. This reliable fulfilment partner creates robust, foundational operations designed around clients' products and goals, with longevity in mind.

Some reasons to choose imdfulfilment.com

Comprehensive Fulfilment Services

The company offers a wide range of fulfilment services tailored to various industries, including cosmetics, fashion, supplements, and food & drink. This specialization ensures that businesses receive the exact services they need to thrive in their respective markets.

Advanced Technology Platform

Backed by a bespoke tech platform, the company provides eCommerce brands with complete visibility into their operations. This system allows businesses to monitor orders, stock levels, customer queries, and returns in real-time, enabling smarter decision-making and enhanced operational efficiency.

High Accuracy and Reliability

With an impressive pick and pack accuracy rate of 99.98%, the company demonstrates its commitment to precision and reliability in order fulfilment. This level of accuracy helps to build trust with clients and ensures that customers receive their orders correctly and on time.

Scalable Growth Solutions

The company supports unrestricted growth at all stages of a business’s lifecycle. By alleviating the challenges associated with hiring new staff and expanding operations, they empower brands to grow at a pace that was previously unattainable, allowing for seamless scaling of their fulfilment needs.

Effortless Integrations

With a complete range of ready-to-use integrations, the company makes it easy for businesses to connect with popular platforms like Shopify and TikTok. Custom integrations are also available, ensuring that even unique shopping carts can be seamlessly integrated into the order management system, providing flexibility for diverse business models.